Careers at CAP
Weaving your faith & professional skills together
Careers at CAP
Weaving your faith & professional skills together
Play a part in ending money chaos in Aotearoa. As CAP walks alongside whānau — enabling this lasting impact — you’ll experience an enriched faith and mutual transformation.
What’s it like at CAP?
Are you excited to enable whānau to go from hardship to financial resilience?
Go behind the scenes and hear from some of the team who are doing the mahi — ‘with Jesus’.
Job Vacancies
We’re hiring!
Head of Client Services
As Head of Client Services, you’ll work closely with the Services Director to provide strong, strategic leadership of the Client Services team. With a drive for service excellence, continuous improvement, and long-term sustainability, you will be responsible for delivering meaningful impact for CAP clients across Aotearoa. You’ll also be a subject matter expert in the ‘Building Financial Capability’ Sector, contributing to the growth of CAP’s org-wide financial acumen.
Partnership Manager
As an essential member of the ‘Partner Services and Support’ team, you will outwork CAP’s partnership strategy to ensure CAP’s services can be delivered sustainably and effectively across Aotearoa. This role promises a unique opportunity to nurture and explore partnership with a variety of local organisations including churches, social service providers, community organisations and Kaupapa Māori and Pasifika organisations.
Solution Support Manager
As the Solution Support Manager, you’ll provide leadership and management of all operations for the Solution Support team, fostering a client-centred, accountable and collaborative team culture. With a focus on continous learning, and strengthening client relationships with money, self, others and God, you’ll play an integral part in supporting clients along their journey from money chaos to thriving.
Advocacy Manager
Join CAP as our Advocacy Manager, leading a dynamic team to deliver exceptional advocacy services for clients facing irresponsible lending. This role involves managing service delivery, fostering collaboration, driving innovation, and building strategic relationships to maximize positive client outcomes. You’ll oversee operations, mentor a team of Advocacy Advisers, and champion CAP’s values to help more people thrive and find financial resilience.
Coach Onboarding Manager
As the Coach Onboarding Manager, you’ll strengthen local communities by equipping churches and organisations to recruit, train, and engage volunteers who confidently serve their communities with compassion. This role involves developing recruitment strategies, delivering impactful training and fostering relationships across teams and stakeholders, and championing CAP’s values and initiatives.
Creditor Relations Coordinator
As the Creditor Relations Coordinator, you’ll contribute to the delivery of Debt Help by coordinating relationships with lenders to achieve positive client outcomes regarding their secured and unsecured debts. You’ll conduct assessments centred around client goals and collaborate effectively to ensure that pathways for clients are well communicated between stakeholders. You’ll also develop relationships with key lenders and other sector stakeholders in order to maximise effective debt negotiations.
Client Support Administrator
As the Client Support Administrator, you’ll provide vital administration support to the Financial Mentor Team to ensure the successful delivery of Debt Help services for clients. Along with an excellent ability to accurately and efficiently collect and process information, your pursuit of positive client outcomes will enable the Financial Mentor team to best help clients achieve their goals and be set free from money chaos
Financial Mentor Supervisor
In this fixed-term role, you’ll be responsible for coaching and supporting newly trained Financial Mentors to embed industry knowledge, grow competencies, and deliver best practices in client services. As the Financial Mentor Supervisor, you’ll monitor casework, provide constructive feedback, and ensure mentors successfully complete their provisional period.
Services Trainer
As CAP’s Services Trainer, you’ll be responsible for designing, delivering, and maintaining training initiatives to equip staff and volunteers in CAP’s Debt Help model. This role involves creating quality training resources, collaborating with internal and external stakeholders, and ensuring training aligns with organisational priorities and best practices. This position requires strong communication, facilitation, and leadership skills, along with a commitment to continuous improvement and alignment with CAP’s Christian philosophy.
Future roles
Keen to join CAP? Register interest in future roles
Please send us your CV and a bit of info about yourself – plus the type of role you’re looking for *(Please note this isn’t for volunteering opportunities).
CAP’s Values
Mutual thriving
- Bringing health out of chaos requires our interdependence, always partnering together.
- With each piece of mahi, we pursue a win/win/win — for clients, for the stakeholder — for you, and me.
- We draw on the spirit of mutual flourishing inherent to Te Tiriti o Waitangi.
Giving our best to people we serve
- Those we serve — whānau, individuals, stakeholders — are people made in God’s image. Our quality of work reflects this.
- We seek to understand what thriving looks like for them — joining their strength with ours — so that clients are empowered or supported to reach their goals.
With Jesus
- Jesus is before us — at work in all things. We seek His leading, asking: ‘how am I bringing and developing my skills for this mahi?’
- We attune to situations in front of us through prayer, listening, evidence and constant learning. We want to see change for others… therefore, we must be prepared to be changed and formed also.
Our people, our promise
Enable impact
When you join CAP’s kaupapa, you’ll be a part of enabling transformation for whānau up and down the motu. Use your skills and expertise to contribute towards CAP’s vision — enabling future impact— as whānau like Wai & Andre journey from money chaos to financial resilience.
As Wai said, “The money knowledge in our kete is passing onto our children.”
Enrich Faith
CAP’s team is made up of 27 denominations, consisting of churches, coaches and support office staff – all partnering together with a shared vision of ending money chaos in Aotearoa.
Cultivate your faith and career through prayer, learning, and professional growth.
Mutual Transformation
We are guided by the spirit of mutual flourishing in Te Tiriti o Waitangi, honouring its principles through CAP’s pou of ‘Partnership, Progression, and Practice’.
As a professional, client-centered service provider, we recognise our role in a journey that flows beyond CAP. Your learnings and competencies will be nurtured along the way – enhancing your leadership and your future career.
Join your strengths with CAP… to enable thriving in Aotearoa
Join your strengths with CAP… to enable thriving in Aotearoa
Invite others
Take a moment to share ‘advertised jobs’ with other Christians Against Poverty…