Opening a CAP Centre requires planning and organisation and it's important to know what's involved. Here is some of the key information on how we open a CAP Centre, how the centre operates and running costs. You can also
find out more about where the current CAP Centres in New Zealand are located.
centre managers
The right Centre Manager is key to the success of a CAP Centre. The role involves front line ministry, engaging with hurting people and delivering a solution to restore hope to their lives. With the right person in position, the centre will have a lasting impact in your community. This is the assessment criteria we use for potential Centre Managers:
- Pioneer / Leader: Have they started a new project before? Have they led successfully in the past?
- Evangelist: Have they led anyone to faith? Are they involved in evangelistic initiatives?
- Inspirational: Do they have the ability to present CAP in an inspirational way to clients and other service providers?
- Practical requirements: Project co-ordination, ability to use Microsoft Office and at least NCEA level 1 or School Certificate Maths and English which indicates a good level of literacy and numeracy.
recruitment
The church leadership will put forward candidates for the Centre Manager and Debt Coach roles and CAP will interview them. CAP reserves the right of final approval of these individuals as they will be CAP representatives supporting the debt advice given by CAP Central.
training
CAP will be responsible for all initial and ongoing training of the Centre Manager. The initial training for all new Centre Managers is four days (three days for Debt Coaches) immediately before the centre opens. There is a second one-day training course after the centre has been open for a couple of months. The remainder of the training is carried out ‘on the job’ with regular reviews, centre visits and an ongoing training programme.
management
Both CAP and the church will be responsible for management and support of the CAP Centre. Line management from CAP will ensure quality of service. A line manager from the church will act as both employer and pastoral support.
resourcing & setting up centres
Apart from the areas detailed below, the church will take on all responsibility
for resourcing the centre, including:
- Access to a PC and printer for general office, email and internet use
- A mobile phone for the Centre Manager
- Mileage, Expenses & Postage
- Putting on client events
CAP will take responsibility for providing:
- The debt management service PR support from our Communications Team as well as relevant literature (leaflets, posters, flyers, letterhead, compliment slips etc.)
- An annual Client Aid budget to help clients with emergency food aid
- Access to the Client Smile Fund, where clients can receive help with larger needs
- Resources to aid evangelism and Discipleship
- Access for clients to attend CAP Discovery Breaks
cost
The church will make a partnership contribution of a minimum of $12,000 per annum, to be paid as a regular monthly gift by Direct Debit to CAP. The level of the partnership agreement will be set in relation to the size and capacity of the centre. It costs CAP a minimum of $37,000 a year to provide the necessary training, line management and centralised debt counselling services to run a CAP Centre. These costs increase as the capacity of the centre increases.
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